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GP consultations 24/7. Other services seven days a week.

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Our services

Three areas of care. One team behind all of them.

Whether it is a quick question for a GP, a longer conversation about your mental health, or something more personal, you book a live consultation and the same connected team takes it from there.

A woman smiling and waving at her laptop at the start of a video consultation
Every consultation

What every appointment includes.

  • A live conversation

    By phone or video with a qualified practitioner. Never a questionnaire alone.

  • One shared care plan

    What you agree is recorded once, so the next person you speak with is up to date.

  • Fees confirmed first

    You see and confirm your fee before you book. Nothing is charged without your agreement.

  • Joined-up next steps

    Referrals, results and follow-up handled by the same team and, with your consent, shared with your GP.

How it works

We walk you through it, from booking to follow-up

Pick a time that suits

Choose the service you need and book a time that fits your day. GP consultations run 24/7, and every other service runs seven days a week.

Speak with your practitioner

A live phone or video appointment with a qualified practitioner who listens first and has your history in front of them.

Agree on next steps

Depending on what is clinically appropriate, that might be advice, a referral, a certificate, a prescription, or a recommendation to be seen in person.

Stay supported after

Reviews and follow-up questions are handled by the same team, working from the plan you already agreed.

A person at home on a video consultation with a GP on their phone
A woman waving hello to her practitioner on a laptop video call
A couple at home going over their care plan together on a laptop
A smiling older man in glasses on a video call from his couch at home

Still not sure where to start? Our team can point you to the right service before you book.

Ask us anything
Good to know

Before you book

  • Telehealth is not suitable for all concerns. Your practitioner may recommend in-person assessment, urgent care, GP review, specialist referral, further investigation or no treatment depending on your circumstances.
  • Telehealth is not an emergency service. If you need urgent help, call 000. For crisis support, call Lifeline on 13 11 14.

Not sure which service is right?

Call us or send a message and our team will point you in the right direction before you book.