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GP consultations 24/7. Other services seven days a week.

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Pricing

Clear fees, confirmed before you book.

No surprises and no fine print. You will always know what your consultation costs before you confirm it.

Our fee promise

You see the fee before anything is charged.

  • Your fee is shown and confirmed before you book
  • Nothing is charged without your agreement
  • Medicare eligibility is checked when you book
  • Any extra cost is explained to you first
Pricing

Fees by service

Per consultation, confirmed before anything is charged. Medicare rebates may apply where you are eligible.

General Consultations

Fee confirmed before you book

Short and long consultations are priced separately. Your fee is confirmed before you book.

  • Phone or video
  • GP 24/7
  • Short or long consult
A woman at home talking with a GP on a laptop video consultation

Mental Health Services

Fee confirmed before you book

Mental health appointments are longer than a standard consult. Your fee, and any rebate you may be eligible for, is confirmed before you book.

  • Longer appointments
  • Phone or video
  • Referrals where needed
A young woman smiling during a relaxed video call on her laptop at home

Additional Support

Fee confirmed before you book

Additional Support consultations are privately billed. Your fee is confirmed before you book.

  • Private consultations
  • Phone or video
  • Ongoing review
A smiling man in active wear holding his phone during a video call outdoors

Fees are a guide and may vary with the length and complexity of your appointment. Nothing is charged without your agreement.

Price list

Every consultation, at a glance.

Each consultation type and its fee. Select one to read what it covers.

General Consultations

General practitioners

About this service

Additional Support

General practitioners and Nurse Practitioners

About this service

Fees are a guide and may vary with the length and complexity of your appointment. Nothing is charged without your agreement.

How paying works

Four steps, no surprises.

You are in control of what you pay at every step, and you can always call us first.

  1. Choose a consultation

    Pick the service and the length of appointment that suits what you need to talk about.

  2. See your fee

    Your fee, and any Medicare rebate you may be eligible for, is shown before you confirm.

  3. Confirm your booking

    Only once you agree. If you are not sure, call us and we will talk it through first.

  4. Speak with your practitioner

    A live phone or video consultation. If anything would cost extra, you will be told before it happens.

Billing

Medicare, health funds and more.

  • How fees work

    Each consultation has its own fee, in Australian dollars, based on the service and how long it runs. Longer appointments or extra paperwork may cost more, and you will be told first.

  • Medicare rebates

    Rebates may apply to some consultations if you meet the eligibility rules, which can include having seen a practitioner at the same practice in the past 12 months.

  • Private health cover

    Some private health funds offer rebates for eligible telehealth services. Please check directly with your fund.

  • Cancellations

    Please let us know as early as you can. Cancellation terms are shown when you book and set out in our Terms and Conditions.

Questions

Questions about fees

How much does an appointment cost?

Fees depend on the type and length of consultation. Your fee is shown and confirmed before you book, in Australian dollars, and nothing is charged without your agreement.

Can I claim Medicare?

Medicare rebates may apply for some consultations if you meet the eligibility rules, which can include having seen a practitioner at the same practice in the past 12 months. Eligibility is checked when you book.

Can I claim through private health insurance?

Some private health funds offer rebates for eligible telehealth services. Please check directly with your insurer.

Have a question about fees?

Call us and we will talk you through it before you book.