Care that carries on, wherever you are.
My Nectar is an Australian telehealth service built around one simple idea: you should not have to tell your story from the beginning every time you need care.
One organisation, not a directory
Many telehealth services connect you with whoever is free. We work differently. Our GPs, Nurse Practitioners, psychologists and counsellors are part of one team, working from a shared care plan, so the person you speak with next week can see what was agreed this week.
That means fewer repeated questions, clearer next steps, and a team that can pick things up without starting again.
Australia wide, from Western Australia
We are based in Caversham, Western Australia, and consult by phone and video with people across Australia. GP consultations are available 24 hours a day, and every other service runs seven days a week.
Telehealth suits many everyday health needs, but not all of them. When something needs to be seen in person, your practitioner will say so and help you arrange it.
Care for every stage of life.
Telehealth works for many people, in many places. These are some of the people we see every week.
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Adults
Everyday health, ongoing concerns, and the questions you have been meaning to ask, at a time that fits around work.
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Families and children
Children and teenagers can be seen with a parent or legal guardian present for the consultation.
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Older Australians
Care from home, with a phone appointment if video is not for you, and a support person welcome to join.
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Regional and remote
Wherever you are in Australia, you can speak with a practitioner without the drive to a clinic.
Care, compassion and connection.
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Care
Every appointment is a live conversation with a qualified practitioner who has your history in front of them, and who will tell you plainly when telehealth is not the right fit.
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Compassion
Plain language, time to ask questions, and respect for your choices. We see adults, children with a parent or guardian, older Australians and families, from every background.
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Connection
One shared care plan across GPs, Nurse Practitioners and mental health clinicians, and, with your consent, your regular GP kept in the loop.
How joined-up care works.
Four stages, one team. Every step is recorded in your shared care plan, so the next person you speak with knows where you are up to.
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Listen and assess
A live conversation about what is going on, with your history in front of your practitioner.
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Agree a plan
Together you agree next steps. Depending on what is clinically appropriate, that may be advice, tests, a certificate, a prescription or in-person care.
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Connect your care
With your consent, referrals and notes go where they need to, including to your regular GP.
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Follow up
Reviews and questions come back to the same team, working from the plan you agreed.
- GP consultations
- 24/7
- Days a week for every service
- 7
- Areas of care, one team
- 3
- Shared care plan
- 1
Live, joined up and on your terms.
Every consultation is a real-time phone or video appointment. Prescriptions, certificates and referrals are only ever one possible outcome, decided by your practitioner after talking with you, alongside advice, monitoring or a recommendation to be seen in person.
What you can count on.
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Privacy by default
Secure consultation platforms, identity checks for your safety, and nothing shared with other providers without your consent.
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Honest about limits
If your concern needs a physical examination or urgent care, your practitioner will tell you and help you arrange it. In an emergency, call 000.
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Accessible care
Phone or video, a support person or interpreter welcome, and a website built to recognised accessibility standards.
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Clear fees
Your fee is confirmed before you book, and nothing is charged without your agreement.
Three areas of care
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Explore general consultationsGeneral Consultations
Phone and video consultations with a GP for the everyday things that still matter: a new concern, a repeat script, a certificate or a referral.
- Short GP Consultation
- Long GP Consultation
- Prescription Repeats
- Medical Certificates
- Pathology Referrals
- Specialist Referrals
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Explore mental health servicesMental Health Services
Longer appointments with psychologists, counsellors and Nurse Practitioners, by phone or video, from somewhere you feel comfortable.
- Psychology
- Counselling
- Nurse Practitioner Consultation
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Explore additional supportAdditional Support
Private, unhurried consultations about weight, hair and skin, muscle health, sexual and metabolic health, and ageing well.
- Weight Management Consultation
- Hair and Skin Health Consultation
- Muscle Health Consultation
- Sexual and Metabolic Health Consultation
- Healthy Ageing Consultation
About My Nectar
What is My Nectar?
My Nectar is an Australian telehealth service. We connect you with GPs, Nurse Practitioners, psychologists, counsellors and other qualified health practitioners by phone or video, with everyone working from one shared care plan.
Are your practitioners qualified to practise in Australia?
Yes. Everyone who consults through My Nectar is registered to practise in Australia and works within their own scope of practice and the same professional standards as an in-person appointment. You can ask for your practitioner's name and registration details at any time.
Does My Nectar replace my regular GP?
No. We are here to support the care you already have. If you have a regular GP, we encourage you to keep seeing them, and with your consent we can share relevant notes, prescriptions or referrals with them.
Do I see the same clinician each time?
Wherever practical we keep you with the same practitioner. Whoever you see works from the same shared care plan, so you are not starting again each visit.
Talk to someone today.
Book a consultation, or call and we will help you find the right service.